RV Park & RESORT Customer service Consulting FIRM

We have over 10 years experience as campers in the RV park, resort, campground industry in various locations around the United States. We have background knowledge of various types of RV/campers including: tents, pop-up campers, hybrid campers, truck campers, motorhomes, and campervans.  We have practical experience of the RV lifestyle vs the off-grid boondocking lifestyle, so we understand the unique benefits and disadvantages that each can offer. In addition, we can help RV park/resort owners attract and accommodate the newer campervan clientele.

We offer a unique approach in that we utilize the "mystery shopper" method to evaluate an RV park, resort, or campground. We simulate an authentic camper experience without notifying park staff of our business or purpose, so that we can provide the park owners/management with a confidential report that includes any requested evaluations plus any additional results that we feel should be included. We will also provide both positive and constructive feedback based upon our time at the park.  We do not post any reviews online or on social media to ensure an unbiased report. In addition, any photos or video documentation of our inspection is turned over to the client for review.